Independent consumer help · not affiliated with any company

Charged for a subscription you didn't want?

Free guide and letter template to cancel a subscription and ask for a refund, with optional help from an independent advocate who handles the calls and paperwork for you.

Or follow the free steps below ↓

Free steps

1. Cancel first, in the same place you signed up (website, app store or provider bill), and screenshot the confirmation.
2. Write to the company and ask for a refund of the specific charge(s), with dates and amounts.
3. If the company refuses or ignores you after a reasonable time, contact your card issuer about a dispute.
4. Report unfair auto-renewal practices to the FTC (reportfraud.ftc.gov) or your state attorney general.

Free letter you can copy

I cancelled my subscription on [DATE] (confirmation attached). I was charged [AMOUNT] on [DATE] after/around this cancellation. Please refund this charge to my original payment method and confirm in writing within 14 days.

Replace the highlighted fill-in fields with your details. Send it yourself from your own email or by mail.

What an independent advocate does (and doesn't)

• Does: reviews your situation, writes a tailored letter, tells you exactly what to send and say, and plans next steps if the company stalls.
• Doesn't: pretend to be the company, log in to your accounts, ask for passwords or card numbers, give legal advice or guarantee a refund.

Pricing

• The fee is agreed with you before any work starts. No surprise charges.
• Calling us to ask questions is free. You only pay if you choose paid help.
• We never ask for passwords, one-time codes, PINs or full card numbers.
• We do not guarantee a refund. The fee pays for help and letters, not an outcome.
• Phone help is provided by Webdecorum, an independent non-lawyer consumer-help agency. It is not legal advice.

Request a callback

Your name Phone (US) Email (optional) Which company is it about? What happened? (one or two lines) Best time to call (ET)Morning (9–12)Afternoon (12–3)Late afternoon (3–6)

Do not include passwords, one-time codes, PINs, card numbers or account logins. We will never ask for them.

By checking this box and submitting, I agree that Webdecorum and its partner Webdecorum may call and text me at the number above about my request, including with automated technology. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to opt out. I agree to the Terms and Privacy Policy. Request my callback

FAQ

Are you the company I'm trying to cancel?

No. AskRefund is an independent service run by Webdecorum. We are not affiliated with any company. For official support, use the company's own website or app.

Do I need to give you my password?

Never. We never ask for passwords, one-time codes, PINs or full card numbers.

Is this legal advice?

No. We are not a law firm. For legal advice, consult a licensed attorney.

What does it cost?

Guides and letters are free. Optional phone help is $49 (standard) or $99 (complex), agreed before any work starts.

Can I do it myself for free?

Yes. Everything on this page is free to use, and official free routes include the FTC, the CFPB (financial products) and your state attorney general.