How to cancel SiriusXM subscription

Steps to cancel SiriusXM

1. Open the app or website where you subscribed and sign in to your account.
2. Look for Account, Settings, Membership or Subscription (the exact menu name differs by service).
3. Choose Cancel (or Turn off auto-renew) and follow the on-screen prompts. Take screenshots of each screen.
4. Save the cancellation confirmation email or screen. Without proof, a refund request is much harder.
5. If you were billed through an app store, a mobile or TV provider or another partner, cancel there too. Cancelling in the app alone may not stop the charge.

These steps are generic guidance and are marked verify: SiriusXM's screens and policies can change.

Tips and common pitfalls

Ready-to-copy letter

Subject: Cancellation of subscription and request to stop billing: [Account email]

[Date]

To: SiriusXM Customer Support, [official support email or address]

Subject: Cancellation of subscription: account [Account email]

Dear SiriusXM,

Please cancel my subscription with immediate effect (or at the end of the current paid period, if that is your policy) and confirm this in writing.

Account holder: [Your full name]
Account email / username: [Account email]
Plan: [Plan name]
Billing method: [card ending 1234 / App Store / PayPal / carrier billing]
Last charge: [amount] on [charge date]

Please:
1. Confirm cancellation and the date my access ends.
2. Make sure I am not billed again.
3. [If applicable: refund the charge of [amount] taken on [charge date], because [I cancelled on [cancel date] / the renewal was not clearly disclosed / I did not use the service].]

[If you tried before: I previously tried to cancel on [date] by [method]; reference [number]. I attach screenshots.]

If I do not receive a written reply within [14] days, I may take the matter further, including to Card issuer dispute (chargeback) and my card issuer or bank. I would prefer to settle this directly with you.

Sincerely,
[Your full name]
[Your address / email / phone]

Ready-to-copy email

Subject: Please cancel my subscription: [Account email or member ID]

Hello SiriusXM team,

Please cancel my subscription effective [Date / "the earliest date allowed"].

Name: [Your full name]
Account / member ID: [Account email or member ID]

Please confirm in writing that it is cancelled, the date it ends, and that no further charges will be taken.

Thank you,
[Your full name]
[Phone / email]

Variables to fill in

Deadlines to keep

Evidence checklist

Commonly known about SiriusXM

• SiriusXM is widely reported to commonly route cancellations through phone or chat rather than a single online button, though options may have changed. (verify)
• Promotional plans commonly renew at a standard rate unless cancelled; check your offer terms. (verify)

What we have checked about SiriusXM

• Refund policy: Refund rules for subscriptions differ by plan, billing method and timing. Check the company's current refund or cancellation policy before you write. (verify)
• Billing methods commonly used: card, App Store, Google Play, PayPal (verify)
• Common problems people report: Free trial turned into paid plan; Unwanted renewal; Charged after I cancelled; Could not find the cancel button
• Good to know: Cancellation often takes effect at the end of the current billing period, and billing through an app store or partner is handled separately from the company. (verify)
• Official contact details: not yet verified here. Use the help page on SiriusXM's own website or your contract.

If it is not fixed: escalation ladder for United States

1. Company customer support (written). Use the official channel the contract names (chat, form, email or certified mail). Save ticket numbers and copies of everything. (verify)
2. Card issuer dispute (chargeback). Contact your card issuer, explain and attach proof of cancellation. Card issuers set time limits, so act quickly. In the US, the Fair Credit Billing Act may apply to card billing errors [VERIFY]. (verify)
3. State Attorney General / consumer protection office. Find your state's AG consumer complaint form on its official site. Some states have specific gym-contract and auto-renewal rules [VERIFY for your state]. (verify)
4. FTC (Federal Trade Commission): ReportFraud. File a report on the FTC's official complaint site. The FTC does not usually resolve individual disputes, but reports inform its enforcement. [VERIFY] Status of the FTC 'click-to-cancel' (Negative Option) rule: a federal rule was announced in 2024 and was later challenged in court. Check the FTC's website for what is in force today. Some US states have their own automatic-renewal laws. (verify)
5. Better Business Bureau (BBB). File a complaint on the BBB site. Participation is voluntary for businesses. (verify)
6. CFPB (Consumer Financial Protection Bureau). Submit a complaint on the CFPB's official site against the bank, card issuer or lender. (verify)

Frequently asked questions

More about SiriusXM

• Cancel SiriusXM and get a refund
• SiriusXM cancellation letter and email template
• Hard to cancel SiriusXM? Steps and tips
• SiriusXM refund complaint letter
• SiriusXM charged after cancellation? What to do

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